new matka
new matka
This app is available for your device
new matka
This app is available for your device
Contact
+91 6546240258
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still can't receive the OTP after clicking "send," you can wait for the allotted time to pass and then try again. If you still don't receive the OTP, reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, send a valid KYC update to the customer support via email to facilitate account transfer. This will help resolve any issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any further problems. Once installed, you should be able to play the app without issues.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including storing your Aadhar card, UPI information, and bank details. This ensures a smooth and secure experience. Completing these steps is a necessary requirement for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add an extra layer of uncertainty to the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their support centre for assistance.
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